Privacy Policy

Jiangsu Saimait Machinery Co., Ltd., located at West Side of Wenhua Road, Shangzhuang Town, Yandu District, Yancheng City, (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, store, and protect the information you provide when interacting with our website, services, or products. By accessing or using our website, you acknowledge and agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information from users:

1.1 Personal Identification Information

When you interact with our website, register for accounts, make inquiries, or contact us, we may collect personal information such as:

• Full name
• Email address
• Phone number
• Company name
• Job title
• Billing and shipping address

1.2 Non-Personal Information

We also collect non-identifiable information that helps us improve our services and user experience. This may include:

• Browser type and version
• Device information (e.g., computer, smartphone, tablet)
• IP address
• Operating system
• Pages visited, time spent on the website, and navigation paths
• Referral URLs and search engine queries

1.3 Cookies and Tracking Technologies

Our website may use cookies, web beacons, and similar technologies to enhance your browsing experience, analyze website traffic, and store your preferences. Cookies are small data files stored on your device. You can disable cookies in your browser settings; however, some features of our website may not function properly if cookies are disabled.

2. How We Use Your Information

The information we collect may be used for the following purposes:

1. Provide and Improve Services: To deliver our services, respond to inquiries, process orders, and enhance user experience.
2. Communication: To send important notices, updates, promotional materials, and responses to your requests.
3. Analytics: To monitor website performance, analyze trends, and improve website functionality and user experience.
4. Security: To detect and prevent fraudulent or unauthorized activity, enforce our terms, and protect the integrity of our website.
5. Legal Compliance: To comply with applicable laws, regulations, legal processes, and enforceable governmental requests.

We will not sell, rent, or lease your personal information to third parties.

3. How We Share Your Information

We may share your information under the following circumstances:

3.1 Service Providers

We may share information with trusted third-party service providers who perform services on our behalf, such as website hosting, data analysis, customer service, and marketing support. These providers are contractually bound to protect your information and use it only to provide services to us.

3.2 Legal Requirements

We may disclose your information if required to do so by law, regulation, legal process, or government request, or to protect the rights, property, or safety of our company, users, or the public.

3.3 Business Transactions

In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of the business assets. Users will be notified of any change in ownership or use of their personal information.

4. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law. The retention period may vary depending on the type of information and our legal obligations. Once the retention period expires, we will securely delete or anonymize your data.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, loss, misuse, or alteration. Measures include:

• Encryption of sensitive data
• Secure servers and firewalls
• Regular monitoring and security assessments
• Restricted access to personal data by authorized personnel only

However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security of your information.

6. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

1. Access: You can request access to the personal information we hold about you.
2. Correction: You may request the correction of inaccurate or incomplete personal information.
3. Deletion: You can request the deletion of your personal data where permitted by law.
4. Objection: You may object to certain processing of your personal data, such as marketing communications.
5. Data Portability: You may request a copy of your data in a structured, commonly used, and machine-readable format.

To exercise your rights, please contact us via the contact information provided in Section 10. We will respond within the timeframe required by applicable law.

7. Children’s Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected data from a child, we will take reasonable steps to delete it.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of such third-party websites. We encourage you to read the privacy policies of those websites before providing any personal information.

9. International Data Transfers

If you access our services from outside China, your data may be transferred to, stored, and processed in countries where data protection laws may differ from your jurisdiction. By using our services, you consent to such transfer and processing.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Jiangsu Saimait Machinery Co., Ltd.
Address: West Side of Wenhua Road, Shangzhuang Town, Yandu District, Yancheng City, Jiangsu Province, China

We will respond to your inquiries in a timely manner and take appropriate actions to address your concerns.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, legal requirements, or business needs. Any updates will be posted on this page with the “Effective Date” updated accordingly. We encourage you to review this Privacy Policy regularly to stay informed about how we protect your information.

12. Legal Basis for Processing (If Applicable)

Where applicable, we process personal data based on the following legal grounds:

• Consent provided by you
• Performance of a contract or provision of services requested by you
• Compliance with legal obligations
• Legitimate interests pursued by us, such as improving services or preventing fraud

13. Data Protection Officer

While we do not currently designate a formal Data Protection Officer, all inquiries regarding personal data handling and privacy should be directed to the contact information provided above.

14. User Responsibilities

Users are responsible for providing accurate information and for maintaining the confidentiality of any account credentials. You should notify us immediately if you suspect unauthorized use of your account or a breach of security.

15. Retention of Cookies and Tracking Data

Cookies and similar technologies may be retained for varying periods depending on their purpose. For example:

• Session cookies: deleted when you close your browser
• Persistent cookies: remain on your device for a specified period to remember preferences or login information
• Analytical cookies: may store aggregated data to improve website performance

You can control cookies through your browser settings. Disabling cookies may limit certain features of the website.

16. User Consent

By using our website and services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy. Where required by law, we will obtain your explicit consent before processing certain types of sensitive personal data.

17. Governing Law

This Privacy Policy and any disputes relating to it are governed by the laws of the People’s Republic of China, without regard to its conflict of law principles.

18. Severability

If any provision of this Privacy Policy is found to be invalid, illegal, or unenforceable, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.

19. Full Disclosure

We aim to provide full transparency regarding our data collection and processing practices. We do not collect information beyond what is necessary for the purposes outlined above and will always respect user privacy rights to the maximum extent allowed under applicable law.